Primary Indicators of Efficiency in the Management of Educational Institutions Using the MDM and the BYOD Technologies

Information and Telecommunications Technologies in Education

In the present paper, we have studied the issues of mobile device management in universities and the issues of increasing university efficiency using the «Bring Your Own Device» (BYOD) technologies. We have outlined the key indicators that include the level of satisfaction with the mobile device management services: efficiency, accessibility, sustainability in the management of unpredictable traffic, frequency of disconnections, delays in setting up sessions, quality of service. Other indicators that are closely studied in the paper have economic origins. The first indicator is the reduction of the cost of scaling the campus network using existing access control tools (to realize the security policy on new network devices). The second economic indicator is connected to the reduction of the cost of organizing data networks for auxiliary university systems (e.g. video conferencing systems). Such a reduction implies that the components of the specified systems are connected to the main data transmission network. The last economic indicator discussed is the reduction of the cost of information security threats with respect to the components of the corporate network. This reduction can be achieved by decreasing the decision-making time (by centralizing the mechanisms for managing the corporate network security policies) and by consolidating the information on accessing subjects and access events. We have also studied the ways of improving a university's reputation using BYOD and the economical effects of BYOD's use in universities and small companies created by university research teams and students. The developed system of indicators is currently beta-tested as a system for managing a university’s mobile device infrastructure is being introduced at Peter the Great Saint-Petersburg Polytechnic University and at Belgorod State Technological University. The testing is conducted as a part of the project «Development of a Russian analogue of system software for the centralized management of personal mobile devices and platforms in corporate networks» under the Resolution of the Government of the Russian Federation No 218 of April 9, 2010.