Computing, Telecommunication and Control Информатика, телекоммуникации и управление 2687-0517 11 Knowledge management in software developing company quality management system Управление знаниями в системе менеджмента качества предприятия – разработчика программного обеспечения Lychagin N.I. nil@ntc1.inteltech.ru Vershinina Liliya zk-inf@yandex.ru Dmitriev Pavel Pavel.Dmitriev@billing.ru 10 08 2012 4 152 61 66

In the article are examined the base processes of the system of the management of the quality of enterprise - the developer of software. Are developed the ways of creating control system by knowledge, by the basic resource of knowledge which is documentation on software.

 knowledge management software quality management